What makes a process effective?

Process effectiveness To be effective, a process must deliver the desired result and, at the same time, satisfy customer needs in a satisfactory manner. To be more precise, a truly effective process will make customers happy by providing them with everything right: the right results at the right place, at the right time and at the right cost.

What makes a process effective?

Process effectiveness To be effective, a process must deliver the desired result and, at the same time, satisfy customer needs in a satisfactory manner. To be more precise, a truly effective process will make customers happy by providing them with everything right: the right results at the right place, at the right time and at the right cost. The definition of process efficiency is essentially “the amount of effort or input required to produce your company's product”. These improvements could include implementing new software, improving communication, and even hiring project managers.

It will definitely also involve a little creativity in determining alternative approaches to current routines. For example, if your team members discover that they spend most of their day attending meetings, you may need to designate certain days of the week as “days without meetings” so that your employees can work more without distractions. It is important to note here that rationalization involves experimentation, as well as the use of the scientific process. You'll pose a hypothesis (for example, “we should designate days off from meetings”), implement the theory, and then test it.

It's okay to discover that your hypothesis was wrong; you can always return to the original process. The real danger is to accept stagnation as the best practice. Process efficiency is a measure of how smoothly a process is executed, taking into account the time and resources spent. It has a direct or indirect impact on profitability.

To implement the process successfully, the first step is to obtain the acceptance of all interested parties to the process. Employees do not know the scope of the process and the objective that it is intended to achieve. The image you've created can be used to help employees understand the entire cycle and determine where their role fits into the company's process. If you don't have a well-designed process and a plan to constantly monitor and optimize it, you can never lead your company to success.

Now, with a definition of process efficiency and different formulas and metrics you can use, it's time to examine every step of each process and eliminate (or significantly reduce) waste, redundancy, errors and delays to maximize the work you and your employees do. By visualizing your processes, you can make informed decisions, as you can see the gaps and obstacles in the current process and contact stakeholders and decision makers with evidence that processes need to be optimized. By examining all of your company's processes to determine where efficiency could be optimized (or by analyzing other process efficiency metrics, depending on your objectives), you can save money and, at the same time, save your employees' sanity. Process efficiency serves as one of the main sources of information for making well-informed decisions about better process management.

After designing the workflow, consider the situations in which the steps in the process should interrupt the designed workflow. But if you have 300 workers and they produce 150,000 packs of gum a day, you most likely have a company backed by efficient processes. With the right process automation tool, such as Kissflow Process, you can easily design, implement and manage a business process. As a basic qualitative characteristic, the effectiveness of the process allows us to audit the ability to achieve the desired goals and objectives.

According to lean manufacturing standards, value-added time should represent more than 25% of the process. It streamlines workflows, reduces errors, structures the data flow and, in turn, increases process efficiency.