A problem can be defined as a performance gap (therefore, the real thing about problem solving is the act of identifying the possible causes of that “gap” and implementing countermeasures that aim to mitigate or eliminate them, so that performance can meet expectations). It's a Kanban-based tool and it really helps to avoid delays and to facilitate processes. Reducing defects and variations or reducing cycle times and accelerating a process involves eliminating unnecessary activities, delays, or design defects. Useful problem-solving techniques include the use of flow charts to identify the expected steps of a process and cause and effect diagrams to define and analyze root causes.
That's right, if you haven't considered the effect of your correction on other processes throughout your process system, you could worsen the situation. Accounting automation blog brand identity business processes communication compliance Covid client cybersecurity data analysis digital marketing employees finance contracting ISO 9001 adjusted management marketing metrics online policies policies policy procedures processes productivity project management quality remote work risk security SEO social media strategy technology tools equipment technology tools training website writing. However, human nature being the way it is, it shows that people spend 80% of their time solving problems and only 20% improving the process. To improve processes, use a map, a process map, with an image of the process interactions, the results and the activities involved.
Solving problems is more about solving local problems and does not take into account interactions with other processes or with the system as a whole. However, process improvement is a proactive approach that seeks to understand the cause and stop an unwanted event from recurring. Finding an appropriate solution to problems can be achieved by following the basic four-step problem-solving process and methodology described below. Improving processes is a little easier if you analyze the current situation and then propose methods to improve it.
Improving processes means prioritizing problems and solving only those that improve overall results.