Reduce communication problems: Another example of improving business processes is the improvement of communication. Process improvement aims to improve functionality by streamlining communication, for example by reducing the number of emails and contact points between departments and employees. The center estimates that each patient's journey encompasses nearly 100 steps, and most of these steps vary each time. Some patients require blood tests, others need imaging scans, and others need emergency care for broken bones or other injuries.
It can be confusing and time consuming for employees to know what step to complete next and who should do it, especially when the center has several patients at once. One of the best examples of process improvement projects focuses on waste. Specifically, if you can identify and eliminate areas of waste within your processes, you can save time and produce higher-quality end results. Cost reduction is one of the examples of process improvement that focuses more on overall effectiveness than on efficiency.
That said, reducing costs can also help eliminate waste and therefore increase efficiency. Software can help improve communication and collaboration by connecting people more closely (even when they are working in two completely different locations) and by placing all relevant communications in one place. Ultimately, this should result in fewer emails, which means that workers can spend less time checking their inboxes trying to find answers and more time getting their work done. Now that you have the four main examples of process improvement projects and the objectives that those projects can help you achieve, you're ready to put these examples of process improvement into practice.
An important element of many process improvement methodologies is to solicit input from many different employees. Watch this on-demand webinar to learn more about how you can achieve greater ROI by combining intelligent automation and continuous improvement in business processes. You should approach all of these examples of process improvement projects as continuous efforts, since you want to continuously improve what you are doing. Here are five ways in which organizations are analyzing their business processes to find better and easier ways to execute their daily operations.
Maury, Donnelly & Parr used business process improvement to reduce human errors by 75% when generating proposals. When subject matter experts are absent, other employees can replace you to ensure that the process is on track. Ideally, this improvement should help people to communicate clearly and fully the first time to reduce the amount of communication back and forth. Some procedures are standardized, for example, and can be completed through robotic process automation (RPA) and artificial intelligence (AI).
For example, if a company allocates too many people to a specific part of the process, it can cause downtime and excessive expenses for employees. Business process improvement (BPI) is the practice of making these positive changes, continuously streamlining operations based on input from stakeholders, both internal (managers, employees) and external (customers, industry partners, experts). Process improvement is the proactive task of identifying, analyzing and improving existing business processes within an organization in order to optimize them and comply with new quotas or quality standards. With so much information to process every day, employees are likely to miss out on important details they need to achieve their goals.
A process with a high degree of variation is extremely difficult to automate; in essence, it is not a single process, but many processes that lead to the same conclusion. Some examples are benchmarking or lean manufacturing, each of which focuses on different areas of improvement and uses different methods to achieve the best results. By improving processes, organizations can not only accelerate the approval process, but also reduce employee downtime while they wait for approvals. .
