Leading a Process Improvement Session: A Step-by-Step Guide

Organizing a process improvement session is an effective way to capture, understand, and improve processes quickly. Follow these 8 steps for leading such sessions.

Leading a Process Improvement Session: A Step-by-Step Guide

Organizing a process improvement session is an effective way to capture, understand, and improve processes quickly. Before sending out an invitation to a meeting, it is important to define the purpose of the workshop in a concise and precise manner. We recommend keeping it simple by asking the five Ws: What, Why, How, Who, and When. This approach uses a chart that describes the key steps and who is performing them, as well as a chart that indicates when the activity begins and ends.

Skore is a process improvement software designed for all members of an organization to use and understand. Some team members may already have experience with improvement concepts and training, but not everyone will recognize ideas and their benefits. To start off your process mapping workshop, present information to participants who are not familiar with each other. The business process improvement plan is the last element of action by the process review team before the project is passed to the implementation team. As soon as a group starts talking about its processes, it will immediately identify problems related to their operation and make suggestions for improving them.

A two-way approach to process mapping and instant analysis will allow you to gain insights about the business from the moment you start. Business process improvement provides a reference point against which the process review team will be evaluated. I have organized many workshops in my career; they are an efficient way to get to the heart of processes and improve them. If you use a product like Skore to map your processes, compare these elements directly with the relevant steps in the process so that you can report on them and share them later. Demonstrate that an auditable and transparent methodology was used to select the process to be improved and include the results of the analysis. Include the vision, goals, and objectives of the business process improvement project and align them with the organization's vision.

Workshops can help us obtain information about current processes, discover possible problems, and propose actions for improvement. For any program of change or transformation, or even for continuous improvement, workshops help introduce people to change, make them feel part of it, and accompany them along the way. The great advantage of improving the current situation is that it takes a step towards continuous improvement. Learning how to run a process mapping workshop is one of the best ways to capture, understand, and improve processes quickly. As an expert in SEO optimization, I recommend following these steps when leading a process improvement session:

Step 1: Define Your Purpose

Before sending out an invitation for your workshop, it is important to define its purpose in a concise and precise manner. Ask yourself five Ws: What do you want to achieve? Why do you need this session? How will it help? Who should attend? When should it take place? This approach will help you keep your goals clear.

Step 2: Introduce Participants

If some members of your team are not familiar with each other or with process improvement concepts and training, provide them with some introductory information before starting your session.

Step 3: Analyze Your Processes

Once your group starts talking about its processes, it will immediately identify problems related to their operation and make suggestions for improving them.

Use a two-way approach to process mapping and instant analysis in order to gain insights about your business from the very beginning.

Step 4: Set Goals

Include the vision, goals, and objectives of your business process improvement project in order to align them with your organization's vision.

Step 5: Use Process Mapping Software

Using software like Skore can help you map your processes quickly and easily. Compare these elements directly with relevant steps in your process so that you can report on them later.

Step 6: Demonstrate Transparency

Demonstrate that an auditable and transparent methodology was used when selecting which processes need improvement.

Step 7: Introduce Change

Workshops are an effective way to introduce people to change, make them feel part of it, and accompany them along the way.

Step 8: Aim for Continuous Improvement

The great advantage of improving current situations is that it takes a step towards continuous improvement.

Conclusion

Learning how to run a process mapping workshop is one of the best ways to capture, understand, and improve processes quickly.