Another continuous improvement process involves reviewing employee performance. Continuous improvement is not only about solving current weaknesses, but also about looking more to the future. The continuous improvement model recommends working iteratively; however, for some initiatives this may not be necessary and another approach will suffice. This is why it is strongly recommended to consider each of the principles when establishing the practice of continuous improvement.
Here you can set your key performance indicators (KPIs) and the objectives of the improvement initiative. If the initiative is successful, use it to build support and momentum for upcoming improvement initiatives. The continuous improvement model provides simple and logical steps for an improvement initiative at any scale. The continuous improvement model focuses on customer value and ensures that all improvement initiatives are linked to the organization's vision.
To understand what type of improvement initiative you would like to carry out, you need to start analyzing the weaknesses. The 7 guiding principles of ITIL are applicable and relevant at every step of an improvement initiative. To learn what principle should be considered at each stage of the continuous improvement model, see the following overview. Depending on the type of improvement you are planning, the steps in the improvement model can vary significantly.
The 7 guiding principles of ITIL and the continuous improvement model are the key to the ITIL Service Value System (SVS). It must also link individual actions to the vision of the future, so that it can really be considered an improvement. It can be considered a guide to help sustain improvement initiatives, from start to finish. If the continuous improvement model is well integrated into the way you work, it will help you stay aligned and increase user engagement.